A-Z at Banner Island Ballpark

*All policies and operations are subject to change.

Here you will find answers to almost every question about Banner Island Ballpark. Highlighted words can be double clicked to take you to more detailed descriptions of the subject. Should you have questions that aren’t answered here, please feel free to contact us directly through our Contact Us Page on the website.

A’s Affiliation: The Ports are the Advanced Class A Affiliate of the Oakland A’s. The A’s Minor League system includes the Arizona A’s (Arizona League), Vancouver Canadians (Short Season-A), Kane County Cougars (Class A), Midland Rockhounds (Double-A) and Sacramento Rivercats (Triple-A). All Ports players are under contract with the Oakland A’s.

Alcohol Sales: Beer may be purchased at all Concession Stands, Beverage Express stations, the Jackson Rancheria Back Porch and at portable locations along the ballpark’s main concourse. Beer Garden The Comcast Club Bar at Banner Island Ballpark offers a full range of Beer, Wine and Spirits for Club, Scout and Suite patrons only. Wine may be purchased at a number of locations throughout the ballpark. All alcohol sales conclude at the end of the seventh inning, or at any time prior to the end of the seventh inning deemed appropriate by the Stockton Ports. Alcohol may only be purchased and consumed by adult’s ages 21 and older, and proper ID is required. The Ports reserve the right to refuse alcohol sales to any guest for any reason.

ATM: There are ATM services located in the ballpark. The merchandise store and most concession stands also accept ATM and credit cards.

Autographs: Guests are encouraged to seek autographs up until 20 minutes prior to the game down the right field line in sections 119 & 120. Check the Ports Promotional Schedule for Team Autograph and Picture Days as well.

Back Porch, presented by Jackson Rancheria: The Jackson Rancheria Back Porch is located on top of the radial wall in right field. The Back Porch is a truly unique place to watch a baseball game. Featuring a raised seating area, beverage and food sales under a trestle and other amenities such as TVs and live music on Thursdays. This is an excellent place for a Group Outing --  “The Back Porch Bash” or individual day of game tickets (subject to availability).

Ballpark: Banner Island Ballpark, in its 2005 inaugural deput, is a Class-A minor league ballpark owned by the City of Stockton and operated by International Facilities Group. The Stockton Ports Professional Baseball Club is the primary tenant under a License Agreement with the City of Stockton. Designed by HKS Architects (Dallas, TX) the ballpark is located in downtown Stockton, CA on a Delta waterfront setting. The sunken diamond playing field, with splash landings beyond the right field Back Porch and a short porch left field mini-monster wall lend to a unique atmosphere that also features indoor batting cages on the 360-degree walk around concourse and waterfront picnic tables for dining.

Ballpark Tours: Behind the scenes tours of Banner Island Ballpark for groups are available by reservation only. Contact the Ports front office at 209-644-1900 for more information on arranging a tour for your organization, classroom or business.

Banners/Signs: Fans may display signs that are in good taste and that do not pose an inconvenience to other fans. No signs or banners may be hung on/in the field of play or contain advertising without the express written consent of the Stockton Ports.

Baseball Camps: The Ports offer a number of summer baseball camps with instruction from Ports players and coaches. For more information contact the Ports front office at 209-644-1900.

Batting Cages, presented by Big Valley Ford: The Ports Big Valley Ford Batting Cages, located on the west concourse area, invites fans to come test their ability to hit what the pros hit. Fans can hit balls off the pitching machine into designated targets and win prizes. The first (4) four innings of each game the machine throws about 50 mph, the 5^th an 6^th Inning it cranks up to about 65 mph and from the 7^th inning to close the Ports will push major league speeds at 80+mph (17+ years old only). $1.00 for 5 swings. Teams or groups wishing to reserve the batting cage prior to a Ports game for private use should contact the Ports front office at 209-644-1900. Little Leagues may register for a free 45-minute session nightly, compliments of Big Valley Ford. Contact the Ports at 209-644-1900 for details and availability.

Birthday Parties: The Ports offer memorable birthday parties at Banner Island Ballpark for both young and not-so-young Ports fans. Parties include custom invitations, meals, favors, tickets to a game and more. To book your party or learn more about party options, check out the Ports website at www.stocktonports.com or pick up information at the See’s Candies Guest Services Center.

Bullpen BBQ/Group BBQ’s, presented by Black Oak Casino: Groups of 25 or more can enjoy All-You-Can-Eat BBQs at Ports games in the terraced Black Oak Bullpen BBQ Pavilion, located in left field. BBQ options may include tri-tip sandwiches, chicken breasts, ribs, hot dogs, sides, beverages and a reserved ticket to the game. To find out more, contact a Ports staff member at 209-644-1900 or go to the Groups Page on the Ports website at www.stocktonports.com.

Cell Phones: For the courtesy and enjoyment of those seated around you, please limit all cell phone calls to a minimum. For phone calls extending more than three minutes, we ask that you please continue your conversation in the concourse area.

Community Zone, presented by the Zamora Automotive Group: The Zamora Automotive Community Zone makes tickets to Ports games available to area non-profits for free. The program, designed to show appreciation for non-profits’ efforts in our community, has a designated section along the right field line. To learn more about this program and/or its’ sponsor contact the Ports front office at 209-644-1900.

Concessions: Banner Island Ballpark offers a variety of unique concession items and traditional ballpark fare. There are three full-service food and beverage stands with a full menu of food items, including (but not limited) to hot dogs, nachos, pizza, chicken strips, fries, snacks, beverages and specialty items such as Slush Puppies, freshly-brewed Jesus Mountain coffee and novelty ice cream treats. These food stands are located behind home plate, next to the batting cages down the right field line, and down the left field line next to the Ports Shop. Beverage/Snack Express Stations are located behind first and third base with items such as peanuts, pretzels, and an assortment of beverages. The Ports famous Centerfield BBQ Grill can be found directly behind the Batter’s Eye, serving up items like Specialty Sausages, Grilled Chicken Sandwiches, Ribs, Grilled Hamburgers tasty side dishes and beverages. As well, Club and Scout Seat Season Seat Holders have access to the Exclusive Club Area where you can enjoy special buffet-style dining options. The Club Area also offers table and bar seating on a first come, first serve basis. Food is typically served until the fifth inning in this area. The Philly Grill, located on the North Concourse, will feature delicious Philly Steak and Chicken Philly Sandwiches; The Heineken Beer-Battered Asparagus features Deep-Fried Asparagus on the West Concourse.

Dining: Ports fans can enjoy their meals in their seats or dine in the Ports two alternative dining areas, subject to availability. Waterfront picnic style tables are located behind the Sprint Home Run Hill Seating in right field and are available on a first come, first served basis. The Black Oak Bullpen BBQ terrace in left field is open to all guests, unless reserved in advance for group BBQs. Group BBQs typically last one-hour into the game, which is when the Black Oak Bullpen BBQ terrace will re-open for all ballpark guests.

Directions: From Interstate Highway 5- Exit Fremont Street in Stockton. Travel East on Fremont for about one (1) mile; From Highway 99- Exit Highway 4 (Cross-town Freeway) heading west. Travel to downtown Stockton and exit El Dorado Street. Travel North on El Dorado four blocks. Turn left on Fremont Street. Banner Island Ballpark is on left about .5 miles.  For detailed directions visit the Ports Directions Page on the website. Please be advised that eastbound traffic on Fremont may be redirected to Oak Street for access to Banner Island Ballpark.

Disabled Guests: Guests with disabilities are recommended to contact the Stockton Ports at 209-644-1900 prior to attending games to learn more about the services and seating options offered by to guests at Banner Island Ballpark.

Donations: All donation requests should be made in writing on company or organizational letterhead and mailed or faxed to the Stockton Ports. We apologize in advance that all donation requests cannot be accommodated.

Drinking Fountains: Drinking fountains can be found throughout the concourse for your convenience.

Fan Mail: Letters and packages for Stockton Ports players and personnel should be individually addressed and sent to the Stockton Ports mailing or shipping address.

Fireworks: Fans can watch firework shows following Ports home games on selected dates throughout the season. For those dates and other promotional/special event nights, check out the Ports Promotional Calendar.

First Aid: The Ports first aid station is located on the main concourse area behind home plate. For all injuries and accidents, please report to the First Aid station or ask an usher or stadium staff member to call for First Aid. In case of an emergency, please seek assistance prior to calling 911.

Folding Lawn Chairs: Folding chairs are allowed only on the Sprint Home Run Hill, located in right field. Chairs are only allowed on the grass and must not impede the view of other guests in this area. The Ports request folding chairs only be used on the back row of this area. Absolutely no lounge chairs permitted. Any chairs that are deemed to be a hindrance to other guests’ enjoyment of the game are subject to removal by the Stockton Ports. Removed chairs can be claimed at the See’s Candies Guest Relations Booth upon exit from the ballpark.

Foul Balls: Fans may keep foul balls. However, fans must not enter the playing field to retrieve balls or interfere with balls in play. Because of the close proximity of the field, all fans are cautioned to stay alert for thrown bats and thrown or batted balls, which may land in seating areas. The California League, the City of Stockton, the Participating Clubs, their agents and Players and other individuals are not liable for injuries resulting from such causes.  Please be alert at all times.

Gift Certificates: Ports Bucks are available in any denomination and may be used throughout the ballpark as a gift certificate. Ports Bucks can be purchased in the Ports front office during regular business hours, or at the Ports Shop during games. No change is given on Ports Bucks not used to their full denomination(s).

Game Times & Gate Openings: Ports regular scheduled Monday-Saturday games start at 7:05 pm. Sunday games are scheduled for a 1:05 pm start. The Ports open the ballpark one (1) hour before home games Sunday- Thursday and 1.5 hours before Friday and Saturday games. Special game times and opening times occur throughout the season for special events and promotions. Please call or check the Ports website at www.stocktonports.com for the game(s) time and opening for the game(s) you plan on attending. The main entrance to Banner Island Ballpark is located on the north side of the ballpark off of Fremont Street. Season Seat holder and Suite entrances are located on the West side of the ballpark until the third inning. 

Group Tickets: Discounts are available on tickets purchased for groups of 25 or more for all Sunday – Friday home games (excluding Opening Night and July 4^th). You can call the Ports for more information about booking group packages at 209-644-1900 or go to the Ports web site at www.stocktonports.com for a complete list of options. Special packages for Birthdays, Company BBQs, youth league sports teams and Group Fundraisers are also available.

Guest Interference: Guests are not to access the field at any time or interfere with players, equipment or balls in play. Any guest entering the field of play without permission will be subject to immediate ejection and criminal prosecution.

Guest Services, presented by See’s Candies: The See’s Candies Guest Services Center is located near the main entrance, directly behind home plate. This booth is staffed to assist our guests during games and events. Information regarding the ballpark, the Ports and future events can be found here. As well, all questions regarding contest entries, public address announcements and Ports promotions can be directed here.

Kids Club, presented by Kaiser Permanente and Eddie Guardado: The Ports and Kaiser Permanente Eddie Guardado Knot Hole Gang / Kids Club allows for kids to attend Ports games all year long. Members receive a membership card, t-shirt and special discounts and privileges all season long. To learn more visit the See’s Candies Guest Services Center or the Ports website at www.stocktonports.com. Membership is only $5 per eligible child. 

Kids/Games Area, presented by Capital Resource: The Capital Resource Kids/Games Area is located beyond right field. This area includes a jump house, where kids 10-and under can jump and finish with a ride down the inflated slid, and a speed pitch game, where kids of all ages’ can test their fastball and win prizes with their best stuff.

Lost & Found: Lost items may be claimed at the See’s Candies Guest Services Center located near the main entrance during games or at the Ports Front Office during regular business hours.

Merchandise/Souvenirs: Ports and Banner Island Ballpark souvenirs and merchandise can be purchased during games and during regular business hours from the PortsShop located on the third-base line. During games, guests may also visit the Ports merchandise kiosk located down the right field line. The Ports Shop is also located online at www.stocktonports.com 24 hours a day, year round.

MASCOT: Splash, the Ports mascot, can be seen all around the ballpark throughout Ports games. Splash tends to make special appearances at group outings and birthday parties and is known for getting people wet at the ballpark. Splash, presented by VanDePol Enterprises, is also available for event, community and special event appearances through his page on the Ports website at www.stocktonports.com.

National Anthem Singers: The Ports arrange National Anthem singers/musicians at Banner Island Ballpark. Parties interested in performing may contact the Ports front office at 209-644-1900 or send a tape/resume to the Ports front office at Banner Island Ballpark.

Newsletter: Keep up with everything about the Ports and Banner Island Ballpark through the Ports E-Newsletter. The newsletter is absolutely free and includes updates on games, promotions, events and lots more. To sign up, visit to the Ports web site at www.stocktonports.com and look for the sign-up box on the front page.

Outside Food & Beverage: There is no outside food or beverage of any kind allowed in Banner Island Ballpark. The Ports do not allow glass bottles or thermoses of any size to be brought into the ballpark. Fans bringing in baby food or medically related food or beverages should contact the Ports prior to attending the ballpark. Soft-sided coolers containing pre-approved items that are small enough to fit underneath your seat are permitted, but subject to inspection.

Parking: Parking lots and surrounding area maps can be found on the Directions Page of the Ports website. The Ports do offer parking passes, sold on a limited basis to season seat holders. Parking lots operated by the City of Stockton typically charge $5 per car/per event. For information, questions or comments regarding parking in City operated lots contact the City of Stockton PTTP office in Downtown Stockton.

Public Phones: Public pay phones are located in Banner Island Ballpark. Guests needing rides following games or events can request for a courtesy phone call at the Ports Guest Services Booth.

Pets & Animals: Registered seeing-eye dogs and/or assistance dogs are allowed into Banner Island Ballpark. Pets and animals are not permitted in the ballpark with the exception of designated promotional nights.

Photography/Video: Fans are welcome to bring cameras into Banner Island Ballpark to take pictures and video. However, any resale of photography or video for any purpose is strictly prohibited. Team name, logos, player likenesses are all copyrighted material of the Stockton Ports.

Playing Field: Banner Island Ballpark is a natural grass facility. The grass is a hybrid blue grass on a combination sand and clay soil. The playing field is approximately eight feet below street level with a unique asymmetrical outfield wall. A small foul territory down the lines, a short porch to left field and a radial arced fence protruding in right field makes the park a hitter’s field. LF (300), CF (399), RF (326). 

Public Address Announcements: Fans wishing to have a birthday, anniversary or special welcome announcement made should visit the See’s Candies Guest Services Center. Announcements are $2.00 each with proceeds benefiting a local charity. Please submit requests before the fifth inning. Paging of guests and special requests are permitted in emergency situations only.

Rain Check Policy: All persons in possession of a reserved ticket to a cancelled or rescheduled game may exchange the ticket at the Ports ticket office for a ticket to a future game. Tickets to a postponed game can’t be exchanged for future games. All tickets exchanges are subject to availability. There are no refunds on ticket purchases.

Radio: The Ports 140 home and away games are broadcast on KSTN 1420 AM all season long or by logging onto www.stocktonports.com and clicking on the Listen Live link. Fans can learn more about our broadcast schedule and KSTN on the Ports website. Radios with headphones are permitted in the ballpark so long as they do not interfere with other fans enjoyment. 

Re-entry: Guests wishing to leave Banner Island Ballpark and re-enter must have their ticket stub and hand stamped. Guests can get their hand stamped at the main entrance. No guest may enter Banner Island Ballpark without a ticket to that date’s game.

Restrooms: Both men’s and women’s restroom facilities are located on the first base and third base lines of the concourse at Banner Island Ballpark. Family Restrooms are also located next to the Ports Shop and behind home plate next to the First Aid Station.

Run the Bases: The Ports welcome kids 12-and under onto the field after Friday, Saturday and Sunday home games to run the bases. Kids wishing to participate should line up behind the left field wall near the end of the game. Parents should wait along the 1^st base line for kids to exit the field.

Security: Security Team Members and City of Stockton Police are present at all Stockton Ports home games and events held at Banner Island Ballpark. Ports Security personnel can be identified by their uniform. Any emergencies should be reported immediately to an usher or security personal. All fans and bags/purses are subject to search at any time upon entering Banner Island Ballpark.  

Smoking: Banner Island Ballpark is a non-smoking facility. Guests wishing to smoke must exit the ballpark and re-enter through the main entrance with a ticket and their hand stamped.

Suggestions: The Ports welcome suggestions for making your visit to a Ports game more enjoyable. Stop by the See’s Candies Guest Services Center with your suggestions or call, mail or email thoughts to the Ports at info@stocktonports.com.

Tickets: Tickets may be purchased in advance at the Ports’ Ticket Office located at Banner Island Ballpark, by phone at 209-644-1900 during regular office hours or by internet 24 hours a day 7-days a week at www.stocktonports.com. Same day tickets may be purchased at the Banner Island Ballpark ticket windows located next to the main gate. Tickets may also be purchased during games at the Ports Advance Window located on the concourse next to the main entrance. The Ports welcome purchase by cash, credit and personal checks with a valid ID.

Tickets for Children: Children ages two and under do not need a ticket to enter the park. However, a ticket must be purchased for any child who will occupy a seat.

Transportation: Guests visiting Banner Island Ballpark can travel to the ballpark in a number of ways: Parking in designated lots around the ballpark; Using designated pickup and drop-off points located off Fremont Street; Using the SJ-RTD Trolley Service from downtown parking lots; or by taxi. Groups traveling by bus should contact the Ports prior to the game they are attending to receive directions for parking availability. Future marina and dock space will allow guests to travel by boat to Ports games.

TV: The Ports games are broadcast on the Comcast Sports Net and Comcast SJTV during the 2005 season. Contact the Ports or check the Ports website at www.stocktonports.com for broadcast schedules and more information.

Umbrellas: Guests may bring small umbrellas into Banner Island Ballpark so long as they do not interfere with other fans’ enjoyment of the game.

Website: The Stockton Ports have their own web site. You can get updates on stats, standings, team/ballpark news and everything else you want to know about the Ports. Visit www.stocktonports.com and get your up close and in-depth look at your Stockton Ports. 

Will Call: Tickets purchased in advance may be picked up at the Will Call window located at the main entrance of Banner Island Ballpark. Guests may also leave tickets for other parties at Will Call.